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West Hall Care Home

Residential Care

West Hall Care Home
📍 Off Parvis Road, West Byfleet, Surrey, KT14 6EY, KT14 6EY
✓ Verified 18 Aug 2026

West Hall Care Home, located off Parvis Road in West Byfleet, Surrey, is a CQC-rated "Outstanding" facility providing specialized support for those requiring Residential Care. As a dedicated dementia specialist, the home offers a comprehensive range of services, including residential, dementia, respite, and palliative care. With a 4.4/5 rating based on 29 reviews, the home is widely recognized for its professional and welcoming environment, with many visitors highlighting the compassionate and attentive nature of the staff, as well as the consistently high standards of cleanliness maintained throughout the premises.

When considering options for Residential Care in England, West Hall stands out for its commitment to high-quality care standards. The facility operates 24 hours a day, ensuring that residents are supported around the clock. Weekly fees for residency start from £1950. While the home is highly regarded, prospective families should be aware that feedback is mixed; while the majority of customers praise the dedicated team, there have been occasional criticisms noted regarding the consistency of management and the overall quality of care provided. It is important to note that this facility is not NHS funded.

Choosing the right support in England requires careful consideration of both the environment and the specific needs of your loved one. West Hall Care Home provides an official website and a contact phone number, which we encourage you to use to arrange a visit or speak directly with their administrative team. By touring the facility and discussing your specific requirements, you can better determine if the care model at West Hall aligns with your expectations. Whether you are exploring options for long-term dementia support or short-term respite care, gathering firsthand information remains the most effective way to make an informed decision for your family's future.

Key facts

CQC rating
Outstanding
Dementia specialist
Yes
Care types
Residential Dementia Respite Palliative
Weekly fee from (GBP/week)
1950 GBP/week
Accepts NHS / local-authority funding
No

Opening hours

MondayOpen 24 hours
TuesdayOpen 24 hours
WednesdayOpen 24 hours
ThursdayOpen 24 hours
FridayOpen 24 hours
SaturdayOpen 24 hours
SundayOpen 24 hours

What guests say

Praised
  • Compassionate and attentive staff
  • High standards of cleanliness
  • Professional and welcoming environment
Mixed
  • Complex resident needs
  • Initial transition challenges
Criticised
  • Concerns regarding quality of care
  • Inconsistent staff and management
  • Issues with hygiene and food
Based on 5 reviews · AI summary of public reviews

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