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Located at 22-28 Trinity Rd, Darlington DL3 7AZ, Ventress Hall is a CQC-regulated facility providing residential care and specialized dementia support. Situated in England, the home operates 24 hours a day, Monday through Thursday.
Feedback from 19 reviews, resulting in a 4.0/5 rating, highlights the compassionate nature of the staff, the quality of end-of-life care, and the support provided to families. While the environment is often described as professional and nurturing, some visitors have noted concerns regarding inconsistent staff availability and the standard of care within the dementia unit. Those researching options for residential care in England can find further information via the home’s official website or by using the provided contact phone number.
Key facts
- Dementia specialist
- Yes
- Care types
- Residential Dementia
Opening hours
MondayOpen 24 hours
TuesdayOpen 24 hours
WednesdayOpen 24 hours
ThursdayOpen 24 hours
FridayOpen 24 hours
SaturdayOpen 24 hours
SundayOpen 24 hours
What guests say
Praised
- Compassionate and caring staff
- Excellent end-of-life care
- Supportive to family members
- Professional and nurturing environment
Mixed
- Mixed experiences with staff attentiveness
Criticised
- Inconsistent staff availability
- Poor care in dementia unit
- Unprofessional and rude staff behavior
Based on 5 reviews · AI summary of public reviews
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