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Upton Dene Care Home

Residential Care

Upton Dene Care Home
Upton Dene Care Home
Upton Dene care home lounge
📍 Caldecott Close, CH2 1FD
✓ Verified 18 Jul 2026

Upton Dene Care Home is a purpose-built facility located in Chester, offering a comprehensive range of services for those requiring Residential Care. With a total capacity of 74 beds, the home provides dedicated support across residential, nursing, and dementia care categories, alongside respite options for short-term stays. As a CQC-regulated provider, the home specialises in dementia support, ensuring that residents receive tailored assistance within a structured and secure environment. Prospective families can find more information regarding their services and facilities on the official website or by calling the contact number provided.

The home aims to create a comforting atmosphere, and feedback from visitors highlights the clean, well-maintained nature of the facility. Many families appreciate the engaging activities and outings organised for residents, as well as the dedicated efforts of the caring and supportive staff members who work around the clock. With weekly fees starting from £1500, the home operates 24 hours a day, seven days a week, to ensure continuous presence and support. While the home currently holds a rating of 3.2/5 based on 11 reviews, it remains a notable option for those exploring options for Residential Care in England.

When considering a placement, it is helpful to note that while many families praise the quality of life and environment at Upton Dene, some feedback has pointed to areas for improvement, specifically regarding communication with visitors and occasional inconsistencies in the quality of care provided. Located at Caldecott Close, CH2 1FD, the home remains a significant provider within the England care sector. Evaluating these mixed reviews alongside the home’s specific dementia specialisms and extensive care offerings will help families make an informed decision that best suits their loved one’s unique needs and preferences.

Key facts

Dementia specialist
Yes
Care types
Residential Nursing Dementia Respite Palliative
Weekly fee from (GBP/week)
1500 GBP/week
Number of beds
74

Opening hours

MondayOpen 24 hours
TuesdayOpen 24 hours
WednesdayOpen 24 hours
ThursdayOpen 24 hours
FridayOpen 24 hours
SaturdayOpen 24 hours
SundayOpen 24 hours

What guests say

Praised
  • Caring and supportive staff
  • Engaging activities and outings
  • Clean and well-maintained facility
  • Comforting environment for residents
Mixed
  • On-site amenities available
Criticised
  • Poor communication with visitors
  • Inconsistent quality of care
  • Negative visitor experiences
Based on 5 reviews · AI summary of public reviews

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