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The Terrace

Dementia Care

📍 13-17 New St, York YO1 8RA, UK
✓ Verified 18 Jul 2026

Situated in the heart of York, England, The Terrace provides specialized residential and dementia care services for those seeking a supportive living environment. Located at 13-17 New St, York YO1 8RA, this CQC-regulated facility is dedicated to meeting the complex needs of residents requiring professional dementia care. As you explore your options for Dementia Care in this historic city, it is helpful to consider how the facility’s atmosphere and specialized staff support the well-being of its residents, ensuring a focus on both comfort and clinical oversight.

Prospective residents and their families often look for a balance of high-quality amenities and compassionate care. Current feedback reflects a diverse experience, with many visitors praising the high-quality food, the friendly nature of the staff, and the excellent sports viewing facilities available on-site. The establishment also offers a good drink selection, contributing to a social environment. While considering the best Dementia Care in England, it is important to weigh these positive attributes alongside occasional feedback regarding menu pricing and security staff interactions. Transparency regarding these aspects helps families make an informed decision that aligns with their specific expectations and care requirements.

If you are researching residential and dementia support options across England, The Terrace remains a notable choice within York. With a current rating of 4.0/5 based on 1472 reviews, the facility balances its specialized care services with a range of communal features. To learn more about their specific care approach or to discuss individual needs, you can visit their official website or reach out directly using their contact phone number. Taking the time to connect with the management team can provide the clarity needed to determine if this location is the right fit for your loved one’s long-term residential or dementia care journey.

Key facts

Dementia specialist
Yes
Care types
Residential Dementia

Opening hours

Monday11:00 AM – 11:00 PM
Tuesday11:00 AM – 11:00 PM
Wednesday11:00 AM – 11:00 PM
Thursday11:00 AM – 11:00 PM
Friday11:00 AM – 11:00 PM
Saturday11:00 AM – 11:00 PM
Sunday11:00 AM – 10:30 PM

What guests say

Praised
  • High quality food
  • Friendly staff
  • Excellent sports viewing facilities
  • Good drink selection
Mixed
  • Varies by time of day
  • Atmosphere depends on crowd levels
Criticised
  • Aggressive security staff
  • High menu prices
  • Inconsistent food quality
Based on 5 reviews · AI summary of public reviews

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