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Located on Oldfield Road in Heswall, The Hazelwell Care Home is a CQC-regulated facility offering 55 beds. This nursing home provides residential, nursing, palliative, and respite care, with a specific focus on dementia support. The facility operates 24 hours a day and maintains an official website and contact phone number.
Based on 79 reviews, the home holds a 4.9/5 rating. Feedback from residents and families highlights the smart, stylish environment and reports of kind, supportive, and compassionate staff. However, some reviews note instances of inconsistent nursing care and concerns regarding staffing levels. As a notable nursing home in England, it remains a significant option for those seeking quality care in England within the CH60 6SE area.
Key facts
- Dementia specialist
- Yes
- Care types
- Nursing Residential Palliative Respite Dementia
- Number of beds
- 55
Opening hours
MondayOpen 24 hours
TuesdayOpen 24 hours
WednesdayOpen 24 hours
ThursdayOpen 24 hours
FridayOpen 24 hours
SaturdayOpen 24 hours
SundayOpen 24 hours
What guests say
Praised
- Some kind and supportive staff
- Smart and stylish facility
- Compassionate care for some residents
Mixed
- Mixed experiences with resident outcomes
Criticised
- Inconsistent and poor nursing care
- Inadequate staffing levels
- Poor communication and responsiveness
Based on 5 reviews · AI summary of public reviews
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