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The Hazelwell Care Home

Nursing Home

Exterior of House with Chauffeur Car
our garden with flowers
One of Our Bedrooms
📍 Oldfield Road, Heswall, CH60 6SE
✓ Verified 18 Jul 2026

The Hazelwell Care Home, situated on Oldfield Road in Heswall, is a CQC-regulated facility offering comprehensive support for those requiring nursing home services, residential care, and specialist dementia support. With a capacity of 55 beds, the home is designed to provide a smart and stylish environment for its residents. The facility is fully operational 24 hours a day, seven days a week, ensuring that support remains constant for individuals in need of palliative or respite care. Those searching for a dedicated nursing home in England will find that The Hazelwell is well-positioned to cater to complex health needs while maintaining a focus on residential comfort.

Prospective families and residents often look for feedback when evaluating their options, and The Hazelwell currently holds a rating of 4.9 out of 5 based on 79 reviews. Many visitors and family members have highlighted the facility’s modern aesthetic, noting that it is a particularly smart and stylish place to live. Furthermore, numerous testimonials praise the kind and supportive nature of the staff, specifically commending the compassionate care provided to some residents during their stay. This positive sentiment reflects the home’s commitment to creating a welcoming atmosphere for those living with dementia and other long-term health conditions.

While the home is recognized for its high standards and dedicated staff, it is important for families to conduct thorough research when considering if this is among the best nursing home in England for their specific needs. Some feedback from residents and their families has pointed toward occasional inconsistencies in the quality of nursing care and concerns regarding staffing levels. We encourage those interested in learning more about the care types provided, or those wishing to discuss specific requirements, to visit their official website or utilize the contact phone number provided to arrange a visit. By speaking directly with the management team, you can better determine if the care environment at The Hazelwell aligns with your expectations for your loved one.

Key facts

Dementia specialist
Yes
Care types
Nursing Residential Palliative Respite Dementia
Number of beds
55

Opening hours

MondayOpen 24 hours
TuesdayOpen 24 hours
WednesdayOpen 24 hours
ThursdayOpen 24 hours
FridayOpen 24 hours
SaturdayOpen 24 hours
SundayOpen 24 hours

What guests say

Praised
  • Some kind and supportive staff
  • Smart and stylish facility
  • Compassionate care for some residents
Mixed
  • Mixed experiences with resident outcomes
Criticised
  • Inconsistent and poor nursing care
  • Inadequate staffing levels
  • Poor communication and responsiveness
Based on 5 reviews · AI summary of public reviews

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