AI created – example scene, not an original photograph of this provider
star3.7

St John's House

Residential

AI created – example scene, not an original photograph of this provider
AI created – example scene, not an original photograph of this provider
AI created – example scene, not an original photograph of this provider
📍 38 Heigham Road, NR2 3AU
✓ Verified 18 Jul 2026

St John’s House is a 60-bed care facility situated at 38 Heigham Road, Norwich, NR2 3AU. Operating within the Residential sector, the home provides dedicated support for individuals living with dementia. The facility is registered with the CQC and maintains 24-hour staffing throughout the week.

Feedback from 20 reviews results in an average rating of 3.7 out of 5. Residents and visitors frequently highlight the quality of the facilities, the compassionate nature of the staff, and the variety of activities provided. While the home is noted for its positive impact on wellbeing, some visitors have reported inconsistent experiences regarding respite care and concerns over transparency. Located in England, St John's House is among the residential care options available in the region. Contact information and further details are available via the official website and phone number.

Key facts

Dementia specialist
Yes
Number of beds
60

Opening hours

MondayOpen 24 hours
TuesdayOpen 24 hours
WednesdayOpen 24 hours
ThursdayOpen 24 hours
FridayOpen 24 hours
SaturdayOpen 24 hours
SundayOpen 24 hours

What guests say

Praised
  • Beautiful and luxurious facilities
  • Kind and caring staff
  • Engaging activities and entertainment
  • Positive impact on resident wellbeing
Mixed
  • High quality appearance
  • Suitability for long-term residency
Criticised
  • Inconsistent respite care experiences
  • Concerns regarding transparency
  • Potential for feeling misled
Based on 5 reviews · AI summary of public reviews

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