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St John's House

Residential

📍 38 Heigham Road, NR2 3AU
✓ Verified 18 Jul 2026

St John's House is a CQC-regulated care home located at 38 Heigham Road, Norwich, NR2 3AU. Offering 60 beds, this facility specializes in both Residential care and dedicated dementia support. The home operates 24 hours a day, seven days a week, ensuring that residents receive continuous professional attention within the England region. Prospective families can learn more about their services by visiting their official website or by calling their contact phone number directly to discuss specific care requirements.

The facility is frequently recognized for its beautiful and luxurious environment, which many visitors find welcoming and comfortable. Residents often benefit from engaging activities and entertainment programs designed to promote active living and social interaction. Feedback from families highlights the kind and caring staff, noting the positive impact that the team’s daily support has on the overall wellbeing of those living at St John's House. While the home is frequently praised for these high standards, some families have noted inconsistent experiences regarding respite care and have expressed concerns regarding transparency in communication.

With a current rating of 3.7 out of 5 stars based on 20 reviews, St John's House remains a notable option for those seeking specialized dementia care in Norwich. Choosing the right environment is a significant decision, and families are encouraged to weigh the reported strengths of the facility’s staff and amenities against the feedback regarding administrative clarity. For those researching the best Residential in England, comparing these firsthand experiences can help ensure that the chosen home aligns with the specific needs and expectations of your loved ones.

Key facts

Dementia specialist
Yes
Number of beds
60

Opening hours

MondayOpen 24 hours
TuesdayOpen 24 hours
WednesdayOpen 24 hours
ThursdayOpen 24 hours
FridayOpen 24 hours
SaturdayOpen 24 hours
SundayOpen 24 hours

What guests say

Praised
  • Beautiful and luxurious facilities
  • Kind and caring staff
  • Engaging activities and entertainment
  • Positive impact on resident wellbeing
Mixed
  • High quality appearance
  • Suitability for long-term residency
Criticised
  • Inconsistent respite care experiences
  • Concerns regarding transparency
  • Potential for feeling misled
Based on 5 reviews · AI summary of public reviews

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