AI created – example scene, not an original photograph of this provider
star4.6

Pinetum

Care Home

AI created – example scene, not an original photograph of this provider
AI created – example scene, not an original photograph of this provider
AI created – example scene, not an original photograph of this provider
📍 Countess of Chester Health Park, Valley Dr, Liverpool Rd, Chester CH2 1UA, UK
✓ Verified 18 Jul 2026

Pinetum is a CQC-regulated facility located at Countess of Chester Health Park, Valley Dr, Liverpool Rd, Chester CH2 1UA, UK. This establishment provides both residential and nursing care services within the England region. Operating 24 hours a day from Monday through Thursday, the site offers specialized support for individuals living with dementia.

Current feedback, reflected in a 4.6/5 rating from 47 reviews, highlights the facility's clean, welcoming environment and the genuine, warm approach of the staff. Residents and families often appreciate the attentive management and the variety of engaging activities and outings provided. While some visitors have noted occasional communication challenges during the initial transfer process, Pinetum remains a notable Care Home for those seeking professional support. Contact details and further information are available via the official website and provided telephone number.

Key facts

Care types
Residential Nursing

Opening hours

MondayOpen 24 hours
TuesdayOpen 24 hours
WednesdayOpen 24 hours
ThursdayOpen 24 hours
FridayOpen 24 hours
SaturdayOpen 24 hours
SundayOpen 24 hours

What guests say

Praised
  • Warm and genuine staff care
  • Clean and welcoming environment
  • Engaging activities and outings
  • Supportive and attentive management
Criticised
  • Initial communication issues during transfer
Based on 5 reviews · AI summary of public reviews

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