Paddock Stile Manor
star4.6

Paddock Stile Manor

Residential Care

Paddock Stile Manor
📍 Philadelphia Lane, DH4 4ES
✓ Verified 5 Jul 2026

Paddock Stile Manor, located on Philadelphia Lane in Houghton le Spring, provides dedicated Residential Care and specialized dementia support. As a CQC-regulated facility within England, the home is designed to accommodate individuals requiring professional nursing assistance alongside tailored dementia specialism. The facility operates 24 hours a day, seven days a week, ensuring that residents have consistent access to care and support regardless of the time. Prospective families can explore the full range of services offered by visiting their official website or by calling the home directly to discuss specific care requirements.

When evaluating this location, it is helpful to consider the experiences shared by current and former residents' families. The home currently holds a 4.6/5 rating based on 18 reviews. Many visitors frequently praise the staff for being patient, caring, and friendly, noting that the team is efficient and maintains good communication with families. These reviewers often emphasize that their loved ones feel truly supported and well-cared for during their stay. This positive feedback highlights the dedication of the team in fostering a welcoming environment for those living with dementia.

However, it is equally important for families to be aware of all feedback when searching for the best residential care in England. While many families report high satisfaction, the home has faced occasional criticism regarding serious concerns about resident safety and instances of poor adherence to established care plans. We recommend that anyone considering Paddock Stile Manor conduct their own thorough research, including reviewing the latest CQC inspection reports and scheduling a personal visit to the Philadelphia Lane site. By engaging directly with the management team and observing the daily operations, you can better determine if the care provided aligns with your loved one's specific needs and safety expectations.

Key facts

Dementia specialist
Yes
Care types
Residential Dementia

Opening hours

MondayOpen 24 hours
TuesdayOpen 24 hours
WednesdayOpen 24 hours
ThursdayOpen 24 hours
FridayOpen 24 hours
SaturdayOpen 24 hours
SundayOpen 24 hours

What guests say

Praised
  • Caring and patient staff
  • Friendly and efficient team
  • Good communication with families
  • Residents feel loved and well-supported
Mixed
  • Varied experiences with staff engagement
  • Mixed feelings on resident happiness
Criticised
  • Serious concerns regarding resident safety
  • Poor adherence to care plans
  • Inattentive night staff
Based on 5 reviews · AI summary of public reviews

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