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Paddock Stile Manor is a CQC-regulated facility located on Philadelphia Lane, DH4 4ES, in Houghton le Spring, England. This home provides both Residential Care and dedicated dementia support. The facility operates 24 hours a day, Monday through Thursday.
Feedback from families highlights a friendly, patient team and effective communication, with many noting that residents feel well-supported. However, the home has also faced serious concerns regarding resident safety and the consistency of care plan adherence. The facility maintains a 4.6/5 rating based on 18 reviews. Prospective residents and their families can find further information via the home's official website or by calling their contact number. It is not currently featured among the best residential care in England.
Key facts
- Dementia specialist
- Yes
- Care types
- Residential Dementia
Opening hours
MondayOpen 24 hours
TuesdayOpen 24 hours
WednesdayOpen 24 hours
ThursdayOpen 24 hours
FridayOpen 24 hours
SaturdayOpen 24 hours
SundayOpen 24 hours
What guests say
Praised
- Caring and patient staff
- Friendly and efficient team
- Good communication with families
- Residents feel loved and well-supported
Mixed
- Varied experiences with staff engagement
- Mixed feelings on resident happiness
Criticised
- Serious concerns regarding resident safety
- Poor adherence to care plans
- Inattentive night staff
Based on 5 reviews · AI summary of public reviews
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