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Mountfield

Residential Care

Mountfield
Mountfield
Mountfield
CQC: Requires improvement4.0 ★ (10)Residential CareDementia Care📍 Norfolk, Norwich
📍 Millcroft, Norwich, NR3 3LS
✓ Verified 18 Jul 2026

Located in Norwich, Mountfield is a dedicated facility providing 46 beds for individuals requiring Residential Care, dementia support, or respite stays. As a CQC-regulated home, Mountfield offers specialised dementia care tailored to meet the needs of residents within the local community. The facility is situated at Millcroft, Norwich, NR3 3LS, and operates 24 hours a day, Monday through Thursday, to ensure continuous support for those in its care. Prospective residents and their families can learn more about the home’s specific services by visiting their official website or contacting them directly via their phone number.

When considering options for Residential Care in England, it is helpful to review the feedback provided by current and former visitors. Mountfield currently holds a 4.0/5 rating based on 10 reviews. Those who have interacted with the home frequently praise the compassionate and caring nature of the staff, the professional management team, and the modern, high-quality facilities available on-site. These positive attributes highlight the home’s commitment to creating a welcoming environment for its residents.

While the home offers modern amenities, it is important for families to be fully informed when researching the best Residential Care in England. The home’s current CQC rating is "Requires Improvement," and while many praise the care provided, there have been occasional reports of resident distress and concerns regarding the quality of care. We encourage families to use the contact information provided to arrange a visit, speak with the management team, and assess whether the environment at Mountfield aligns with the specific needs and expectations of their loved ones.

Key facts

CQC rating
Requires improvement
Dementia specialist
Yes
Care types
Residential Dementia Respite
Number of beds
46

Opening hours

MondayOpen 24 hours
TuesdayOpen 24 hours
WednesdayOpen 24 hours
ThursdayOpen 24 hours
FridayOpen 24 hours
SaturdayOpen 24 hours
SundayOpen 24 hours

What guests say

Praised
  • Compassionate and caring staff
  • Professional management
  • Modern, high-quality facilities
Mixed
  • Inconsistent experiences among families
Criticised
  • Concerns regarding quality of care
  • Reports of resident distress
  • Hygiene and health management issues
Based on 5 reviews · AI summary of public reviews

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