AI created – example scene, not an original photograph of this provider
star4.3

Hempstalls Hall Care Home

Residential Care

AI created – example scene, not an original photograph of this provider
AI created – example scene, not an original photograph of this provider
AI created – example scene, not an original photograph of this provider
📍 Hempstalls Lane, Newcastle-under-Lyme, ST5 9NR
✓ Verified 18 Jul 2026

Hempstalls Hall Care Home is located on Hempstalls Lane in Newcastle-under-Lyme, England. This CQC-regulated facility provides residential care, dementia support, and respite services. As a dementia-specialist provider, the home offers well-equipped facilities and a range of activities for residents. Feedback from visitors highlights a welcoming, family-like atmosphere and a dedicated, compassionate staff.

The home currently holds a 4.3/5 rating based on 16 reviews. While many visitors commend the care standards, some feedback notes occasional difficulties with phone communication and a lack of transparency regarding current vacancies. For those researching the best residential care in England, the home maintains an official website and a contact phone number for direct inquiries regarding their 24-hour services.

Key facts

Dementia specialist
Yes
Care types
Residential Dementia Respite

Opening hours

MondayOpen 24 hours
TuesdayOpen 24 hours
WednesdayOpen 24 hours
ThursdayOpen 24 hours
FridayOpen 24 hours
SaturdayOpen 24 hours
SundayOpen 24 hours

What guests say

Praised
  • Compassionate and dedicated staff
  • Engaging activities and entertainment
  • High-quality, well-equipped facilities
  • Welcoming and family-like atmosphere
Criticised
  • Unhelpful and dismissive phone communication
  • Lack of clarity regarding vacancy availability
Based on 5 reviews · AI summary of public reviews

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