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Hempstalls Hall Care Home

Residential Care

📍 Hempstalls Lane, Newcastle-under-Lyme, ST5 9NR
✓ Verified 18 Jul 2026

Located on Hempstalls Lane in Newcastle-under-Lyme, Hempstalls Hall Care Home provides a comprehensive range of support services, including Residential Care, dedicated dementia care, and short-term respite stays. As a CQC-regulated facility, the home is specifically equipped to support individuals living with dementia, ensuring that residents receive professional, tailored attention in a secure environment. Serving the local community in England, the home operates 24 hours a day, seven days a week, providing constant oversight and assistance to those in need of professional nursing and residential support.

The home has earned a rating of 4.3 out of 5 stars based on 16 independent reviews. Residents and their families frequently highlight the compassionate and dedicated nature of the staff, noting that the team fosters a welcoming, family-like atmosphere. Visitors often praise the high-quality, well-equipped facilities and the variety of engaging activities and entertainment provided to keep residents active and connected. These positive aspects contribute to its reputation among the best Residential Care in England, making it a significant choice for families seeking a supportive environment for their loved ones.

When considering Hempstalls Hall, it is helpful to be aware of feedback regarding administrative communication. While the care itself is highly regarded, some visitors have noted occasional challenges, specifically citing unhelpful or dismissive phone interactions and a lack of clarity regarding current vacancy availability. To ensure you have the most accurate information for your specific needs, we recommend contacting the home directly via their official phone number or visiting their official website to verify space and discuss your requirements. By proactively reaching out, you can better navigate the admissions process and gain a firsthand impression of the care and environment provided at this Newcastle-under-Lyme location.

Key facts

Dementia specialist
Yes
Care types
Residential Dementia Respite

Opening hours

MondayOpen 24 hours
TuesdayOpen 24 hours
WednesdayOpen 24 hours
ThursdayOpen 24 hours
FridayOpen 24 hours
SaturdayOpen 24 hours
SundayOpen 24 hours

What guests say

Praised
  • Compassionate and dedicated staff
  • Engaging activities and entertainment
  • High-quality, well-equipped facilities
  • Welcoming and family-like atmosphere
Criticised
  • Unhelpful and dismissive phone communication
  • Lack of clarity regarding vacancy availability
Based on 5 reviews · AI summary of public reviews

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