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Hallmark Shire Hall

Residential Care

📍 Cardiff Bay, Cardiff
✓ Verified 18 Jul 2026

Hallmark Shire Hall is a prominent care facility located in Cardiff Bay, Cardiff, offering a comprehensive range of services for those seeking professional support. As a CQC-regulated home, it provides dedicated Residential Care, nursing care, and specialized dementia support for up to 98 residents. The facility is designed to meet diverse health needs, ensuring that individuals requiring both general assistance and complex clinical care are supported in a purpose-built environment. For families exploring options within Wales, this home stands out for its commitment to providing a secure and professional setting for loved ones.

The quality of life at Hallmark Shire Hall is frequently highlighted by those who have experienced its services firsthand. With a current rating of 4.7 out of 5 stars based on 11 reviews, the home is widely praised for its welcoming atmosphere, high-quality facilities, and excellent food choices. Many visitors and family members specifically commend the attentive and caring staff who work around the clock to support the residents. Whether you are researching the best Residential Care in Wales or specifically looking for a facility with a dementia specialism, these positive testimonials reflect the daily efforts made to create a comfortable and engaging living experience.

When considering this location, it is helpful to have a balanced view of the resident experience. While the majority of feedback is positive, some individuals have noted occasional criticisms regarding understaffing issues or the feeling that the home can become crowded at times. Transparency is key when choosing a care provider, and these insights can help you prepare questions for your visit. Hallmark Shire Hall remains open 24 hours a day, Monday through Thursday, to accommodate your schedule. To discuss specific care requirements or to arrange a visit to the Cardiff Bay facility, you can find their contact phone number and further details on their official website.

Key facts

Dementia specialist
Yes
Care types
Residential Nursing Dementia
Number of beds
98

Opening hours

MondayOpen 24 hours
TuesdayOpen 24 hours
WednesdayOpen 24 hours
ThursdayOpen 24 hours
FridayOpen 24 hours
SaturdayOpen 24 hours
SundayOpen 24 hours

What guests say

Praised
  • Attentive and caring staff
  • High quality facilities
  • Excellent food choices
  • Welcoming atmosphere
Mixed
  • High demand for services
Criticised
  • Understaffing issues
  • Can feel crowded
Based on 5 reviews · AI summary of public reviews

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