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Florence House

Residential Care

Welcome to Florence House
Florence House
Florence House
📍 16–22 Westcote Road, RG30 2DE
✓ Verified 18 Jul 2026

Florence House, located at 16–22 Westcote Road, RG30 2DE, is a dedicated facility offering comprehensive support for those seeking Residential Care in Reading. As a CQC-regulated home, Florence House holds a "Good" rating, ensuring that residents receive professional oversight in a structured environment. The home provides a wide spectrum of support services, including residential care, nursing, respite stays, and specialized dementia care. By focusing on these specific needs, the team aims to provide a stable, supportive setting for individuals requiring varying levels of assistance within England.

When considering this home, prospective families and residents may find it helpful to review the feedback from current and past visitors. Florence House currently holds a 3.9/5 rating based on 13 reviews. Those who have interacted with the facility frequently praise the kind and caring nature of the staff, noting the professional management and the welcoming environment provided for visitors. While the home is recognized for its commitment to care, it is important for families to be aware that some feedback has highlighted occasional concerns, including allegations of poor treatment and a reported disparity in room quality. These insights are essential for those researching the best Residential Care in England to ensure the facility aligns with their specific expectations and requirements.

Florence House operates 24 hours a day, Monday through Thursday, ensuring that support is always available for its residents. The facility’s focus as a dementia specialist makes it a significant option for families navigating the complexities of memory care. If you are interested in learning more about the specific services offered or wish to discuss individual care needs, you can find further information on their official website. Additionally, you may contact their team directly by phone to ask questions about their current availability or to arrange a visit to the Westcote Road location.

Key facts

CQC rating
Good
Dementia specialist
Yes
Care types
Residential Nursing Dementia Respite Palliative

Opening hours

MondayOpen 24 hours
TuesdayOpen 24 hours
WednesdayOpen 24 hours
ThursdayOpen 24 hours
FridayOpen 24 hours
SaturdayOpen 24 hours
SundayOpen 24 hours

What guests say

Praised
  • Kind and caring staff
  • Professional management
  • Good environment for visitors
Mixed
  • Mixed experiences with staff
  • Varying levels of care
Criticised
  • Allegations of poor treatment
  • Disparity in room quality
  • Concerns regarding resident neglect
Based on 5 reviews · AI summary of public reviews

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