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Florence House is located at 16–22 Westcote Road, Reading, RG30 2DE. This facility provides residential care alongside nursing, respite, and dementia-specific support. It holds a "Good" rating from the Care Quality Commission and is open 24 hours a day, Monday through Thursday.
The home currently maintains a 3.9/5 rating based on 13 reviews. Visitors frequently commend the professional management, the welcoming environment, and the kind, caring nature of the staff. Some feedback has noted disparities in room quality and allegations regarding treatment. Those seeking residential care in England can find further details, including a contact phone number and official website, to evaluate this residential care in England option.
Key facts
- CQC rating
- Good
- Dementia specialist
- Yes
- Care types
- Residential Nursing Dementia Respite Palliative
Opening hours
MondayOpen 24 hours
TuesdayOpen 24 hours
WednesdayOpen 24 hours
ThursdayOpen 24 hours
FridayOpen 24 hours
SaturdayOpen 24 hours
SundayOpen 24 hours
What guests say
Praised
- Kind and caring staff
- Professional management
- Good environment for visitors
Mixed
- Mixed experiences with staff
- Varying levels of care
Criticised
- Allegations of poor treatment
- Disparity in room quality
- Concerns regarding resident neglect
Based on 5 reviews · AI summary of public reviews
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