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Located in Roker, Sunderland, Falstone Court is a CQC-rated Outstanding facility providing Residential Care, nursing, and dementia support. The home accommodates 40 residents and maintains a dementia specialism. Based on 15 reviews, the home holds a 4.1/5 rating, with visitors frequently praising the compassionate staff, dignified care, and clear communication with families. Some feedback has noted concerns regarding management and staffing levels. This location is among the best Residential Care in England, serving the local community within England. Prospective families can find contact details and the official website through the provided directory links to learn more about the 24-hour services offered at the Cliffe Park address.
Key facts
- CQC rating
- Outstanding
- Dementia specialist
- Yes
- Care types
- Dementia
- Number of beds
- 40
Opening hours
MondayOpen 24 hours
TuesdayOpen 24 hours
WednesdayOpen 24 hours
ThursdayOpen 24 hours
FridayOpen 24 hours
SaturdayOpen 24 hours
SundayOpen 24 hours
What guests say
Praised
- Outstanding and compassionate staff
- Kind and dignified resident care
- Excellent communication with families
- Warm and welcoming environment
Mixed
- High staff turnover or workload
Criticised
- Unprofessional management
- Chronic understaffing issues
- Safety and security concerns
Based on 5 reviews · AI summary of public reviews
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