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star4.5

Ellacombe

Residential Care

CQC: Requires improvement4.5 ★ (30)Residential CareDementia Care📍 Norfolk, Norwich
📍 Ella Road, Thorpe Hamlet, NR1 4BP
✓ Verified 18 Jul 2026

Located on Ella Road in the Thorpe Hamlet area of Norwich, Ellacombe provides a dedicated environment for those requiring professional support. As a CQC-regulated facility with 43 beds, the home specializes in offering comprehensive Residential Care alongside expert dementia support. The facility is designed to meet a variety of health needs, providing services that span residential, dementia, respite, and palliative care, ensuring that residents receive tailored attention regardless of their specific stage of care. The home is also fully equipped to accept NHS-funded placements, making it an accessible option for families navigating the healthcare system in England.

Prospective families often look for reassurance regarding the quality of life within a care setting, and current feedback for Ellacombe highlights several key strengths. Residents and their families frequently praise the consistently clean and tidy environment, which is maintained to support a comfortable lifestyle. Furthermore, the staff are noted for being both caring and friendly, fostering an atmosphere where individuals feel genuinely well-looked-after. This positive feedback is complemented by reports of high-quality food service, contributing to the overall well-being of the residents. With a current rating of 4.5 out of 5 based on 30 independent reviews, the home remains a notable choice for those searching for the best Residential Care in England.

When considering your options, it is helpful to note that Ellacombe operates 24 hours a day, seven days a week, ensuring that support is always available whenever it is needed. As a dementia-specialist provider, the team is experienced in managing the complexities associated with cognitive decline while maintaining a focus on individual dignity. If you would like to discuss specific requirements or arrange a visit to see the facilities on Ella Road, NR1 4BP, you can find further details on their official website or by calling their contact phone number directly. While the most recent CQC inspection report indicates that the service currently requires improvement, the home remains committed to its core mission of providing essential care and support to the Norwich community.

Key facts

CQC rating
Requires improvement
Dementia specialist
Yes
Care types
Residential Dementia Respite Palliative
Number of beds
43
Accepts NHS / local-authority funding
Yes

Opening hours

MondayOpen 24 hours
TuesdayOpen 24 hours
WednesdayOpen 24 hours
ThursdayOpen 24 hours
FridayOpen 24 hours
SaturdayOpen 24 hours
SundayOpen 24 hours

What guests say

Praised
  • Clean and tidy environment
  • Caring and friendly staff
  • High quality food
  • Happy and well-looked-after residents
Mixed
  • Suitable for short and long-term stays
Based on 5 reviews · AI summary of public reviews

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