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Brook View is a 56-bed facility located on Riverside Road in West Moors, Ferndown, offering residential and nursing care services. As a CQC-regulated provider in England, the home currently holds a 'Good' rating from the Care Quality Commission.
Feedback from visitors highlights a welcoming atmosphere, professional staff, and engaging activities for residents. While the home is often commended for high standards of care, some families have reported concerns regarding admission communication and policies concerning residents with cognitive decline. With a 4.0/5 rating based on 18 reviews, Brook View remains an option for those researching nursing care in England. Interested parties may reach the home via their official website or contact phone number for further details.
Key facts
- CQC rating
- Good
- Care types
- Nursing
- Number of beds
- 56
What guests say
Praised
- Welcoming and friendly atmosphere
- High standards of resident care
- Engaging activities and entertainment
- Professional and dedicated staff
Mixed
- Hosts local business networking events
Criticised
- Poor communication regarding resident admissions
- Refusal to readmit residents with cognitive decline
Based on 5 reviews · AI summary of public reviews
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