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Austen House Care Home

Nursing Care

📍 Kilnsea Drive, Lower Earley, RG6 3UJ
✓ Verified 18 Jul 2026

Austen House Care Home, located on Kilnsea Drive in Lower Earley, is a CQC-regulated facility providing a comprehensive range of support services. As a dedicated provider of Nursing Care, the home offers residential, nursing, and respite care, with a specific focus on dementia specialism. Situated in England, the home operates 24 hours a day, Monday through Thursday, ensuring that professional support is available whenever it is needed. With a current rating of 4.7 out of 5 based on 53 reviews, the facility is well-regarded by many for its commitment to maintaining a professional and respectful environment for all residents.

When considering if this home is the right choice for your loved one, it is helpful to look at the feedback from current and past families. Many visitors highlight the excellent and caring staff, noting that the team fosters an environment that is both professional and deeply respectful. Residents also benefit from a variety of engaging activities designed to promote social interaction and wellbeing. These positive experiences regarding the high quality of care are central to the home’s reputation. For those exploring options for nursing care in England, Austen House provides a structured setting where dementia-specific needs are addressed by a trained team.

It is important for prospective families to be fully informed when selecting a care provider. While the home is highly praised for its staff and activity programs, some feedback has noted concerns regarding the cost of services and the quality of the food provided. Additionally, the home is currently rated as "Requires Improvement" by the CQC, a factor that should be considered alongside the positive testimonials. We encourage you to visit their official website to learn more about their specific care approach or reach out via their contact phone number to schedule a visit and see the facilities firsthand to determine if they meet your personal requirements.

Key facts

CQC rating
Requires improvement
Dementia specialist
Yes
Care types
Nursing Dementia Respite Residential

Opening hours

MondayOpen 24 hours
TuesdayOpen 24 hours
WednesdayOpen 24 hours
ThursdayOpen 24 hours
FridayOpen 24 hours
SaturdayOpen 24 hours
SundayOpen 24 hours

What guests say

Praised
  • Excellent and caring staff
  • Respectful and professional environment
  • Engaging resident activities
  • High quality of care
Mixed
  • High attendance at events
Criticised
  • High cost
  • Poor food quality
  • Lack of compassion
Based on 5 reviews · AI summary of public reviews

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