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Austen House Care Home is located on Kilnsea Drive in Lower Earley, England. This facility provides residential, respite, and nursing care, with a specific focus on dementia support. The home is regulated by the CQC, which currently holds a rating of "Requires improvement."
Feedback from 53 reviews, resulting in an average score of 4.7/5, highlights a professional environment with engaging activities and a caring staff team. Some feedback notes concerns regarding food quality and the cost of services. The home maintains 24-hour availability throughout the week. For further details on local options, visitors may review the best nursing care in England. Contact information and additional service details are available via the home's official website and telephone number.
Key facts
- CQC rating
- Requires improvement
- Dementia specialist
- Yes
- Care types
- Nursing Dementia Respite Residential
Opening hours
MondayOpen 24 hours
TuesdayOpen 24 hours
WednesdayOpen 24 hours
ThursdayOpen 24 hours
FridayOpen 24 hours
SaturdayOpen 24 hours
SundayOpen 24 hours
What guests say
Praised
- Excellent and caring staff
- Respectful and professional environment
- Engaging resident activities
- High quality of care
Mixed
- High attendance at events
Criticised
- High cost
- Poor food quality
- Lack of compassion
Based on 5 reviews · AI summary of public reviews
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